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Shipping Policy

Orders placed Monday thru Friday will be shipped out with 24 hours, and should arrive to you within 2-3 business days or less. Exceptions do exist and are limited to certain geographic locations. Non-stock items typically take longer than items that are currently in stock, and you should allow for extended delivery times. If you have a question or concern regarding the delivery of your order, please contact our customer service department @1-800-339-3413. ships to the 48 contiguous United States. Our parcel carriers are UPS and Federal Express for packages under 69-lbs. Over sized and over weight orders ship thru local common freight carriers.

Due to product weight, size, shape, and or safety standards, some items are not shippable by our parcel carriers, and require special handling via a common freight carrier. These special circumstances necessitate us adding an additional weight based freight charge to the cost of delivery for your order. Freight charges will appear in your shopping cart upon check-out.

All items shown in our Red Tag showcase along with any Triple Play package deal will be shipped freight free right to your door. Quantities are limited, and certain items will not always qualify for free shipping.

For orders that are shipped via a common freight carrier, typical delivery is to a curbside or loading dock. Freight carriers are not responsible for in home delivery, or the set-up and uncrating of large equipment. Special requests must be made to our customer service department @ 1-800-339-3413.

Upon delivery of your order from and prior to signing acceptance of delivery, inspect all packages for any obvious damage. Only sign the delivery receipt if there is no obvious damage to the packaging and only if all your boxes are present. In the event that there is damage to your order, or you are missing boxes, please DO NOT accept delivery.
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